| Q: |
How quickly can you respond to a request? |
| A: |
As quickly as possible to accommodate our customers. |
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| Q: |
Are your people qualified? |
| A: |
Yes. We hire only Oregon licensed journeyman plumbers or apprentices that are in state approved training programs. |
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| Q: |
Is there a minimum charge? |
| A: |
Yes. We have a minimum 1 hour charge. |
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| Q: |
Do you charge for travel time? |
| A: |
Yes. We charge for the travel time it takes to get to the job and back to our shop. |
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| Q: |
Do you carry spare parts and faucets on your trucks? |
| A: |
Yes. We try to carry a selection of the most common parts. |
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| Q: |
What kind of billing arrangements do you have? |
| A: |
We request that you pay at the time of service. Other arrangements may be made with the office if necessary. |
